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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jennifer Lewis

March 10, 2026

5  out of  5
rating by Jennifer Lewis
"Jessica was very nice she was able to get my homeowner insurance. I was very pleased with her service"
We responded:
"Thank you for your business and for taking the time to share your experience! At Phillip Pace State Farm in Brandon Mississippi, we work hard to provide helpful, responsive service for your auto, home and life insurance needs. We truly appreciate the opportunity to serve throughout the Jackson area and all of Mississippi."
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Angela Bryant

February 27, 2026

5  out of  5
rating by Angela Bryant
"I've been with this agency for years and their integrity has not changed. Thank you for always providing great insurance for me and my family. Everyone here is kind spirited."
We responded:
"Angela, thank you so much for your loyalty and kind words. Your trust over the years means more to us than you know. We’re grateful for the opportunity to take care of you and your family, and truly appreciate you being part of our State Farm family"
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michael Smith

February 26, 2026

5  out of  5
rating by michael Smith
"H was so easy and answered all of my questions with no hesitation"
We responded:
"Michael, thank you so much for the five stars and for your kind words! We’re thrilled to hear the process was easy and all your questions were answered quickly. That’s exactly the level of service we strive to provide every day. We truly appreciate you trusting our office with your insurance needs, and look forward to being here for you anytime you need us!"
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helen Lake

February 25, 2026

5  out of  5
rating by helen Lake
"Jessie did a great job!!! 🫶🏾"
We responded:
"Helen, thank you so much for the 5-star review! We truly appreciate you taking the time to share your experience. I’m so glad to hear that Jessie did a great job for you and that everything - from the claims process to the quick quote turnaround - was smooth and easy. Providing reasonable pricing, fast service and being easy to reach are all priorities for our team, so your feedback means a lot. We’re grateful for your trust in our State Farm agency and are always here whenever you need us!"
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TJ Boyd

February 24, 2026

5  out of  5
rating by TJ Boyd
"I can’t recommend Colton enough. Prior to my move back to Mississippi, he went above and beyond — helping me secure both auto and renters insurance while saving me around $100 a month. He was extremely responsive, professional, and made the entire process simple and stress-free. What stood out most was how much he genuinely cared and took the time to make sure I understood my coverage and felt comfortable with my choices. If you’re looking for someone knowledgeable, trustworthy, and truly helpful, he’s the person to call."
We responded:
"TJ, thank you so much for taking the time to share this. I truly appreciate your kind words and your trust in our agency during your move back to Mississippi. I’m especially grateful you recognized Colton’s effort and care. Going above and beyond, making sure our customers clearly understand their coverage, and delivering a smooth, stress–free experience is exactly what we strive for every day. Helping you secure the right auto and renters coverage while saving you money makes it even better. We’re thankful to have you as part of our State Farm family. If you ever need anything at all, our team is always here to help. "
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Martez Cobb (Wun80)

February 17, 2026

5  out of  5
rating by Martez Cobb (Wun80)
"James Colton Shows from State Farm just saved me about $300 on my Auto Insurance! So long Progressive!! ✌️I’ve found my new home at State Farm!!!"
We responded:
"Martez, thank you so much for the awesome review! We’re thrilled to hear that Colton was able to help you save on your auto insurance - that’s always a great feeling. Welcome to the family! We appreciate your business!"
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Ray Lee

February 12, 2026

5  out of  5
rating by Ray Lee
"I've been with State Farm I believe 5 to 6 years now. I have nothing to say except good things about the company and the people. They've done a great job for me, in bad situations."
We responded:
"Ray, thank you so much for your loyalty over the past 5–6 years and for taking the time to share this. That truly means a lot to us. We know insurance really matters most during the tough moments, so hearing that we’ve been there for you in those situations is the highest compliment we could receive. Our goal is always to make sure you feel supported, informed, and taken care of every step of the way. We’re grateful to have you as part of our State Farm family and look forward to being here for you for many years to come!"
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Vanessa Ashley

February 9, 2026

5  out of  5
rating by Vanessa Ashley
"This is the best agency! Everyone is so helpful and goes above and beyond exceptional customer service. Savannah is amazing. I filed a very difficult claim and she was so calming and stayed on the line with me to make sure I was ok. This makes me believe that people really do care! Give them a call. They will take such good care of you!"
We responded:
"Vanessa, thank you so much for taking the time to share this incredibly kind review. It truly means the world to us. We’re so glad Savannah was able to be there for you during such a difficult claim - she genuinely cares and your words perfectly reflect the heart she brings to her work every day. We’re honored by your trust and grateful to have you as part of the State Farm family."
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Natasha Ramshur

February 5, 2026

5  out of  5
rating by Natasha Ramshur
"Been with State Farm for many many years. Never had a problem. They are always quick to try and help with any issues you have.."
We responded:
"Natasha, thank you so much for your loyalty over the years, and for taking the time to leave such a kind review. We truly appreciate your trust in our team. We’re always happy to help and grateful for the opportunity to be here when you need us. Thanks again for being part of our State Farm family!"
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Jay “Mr. Blu” Mac

January 30, 2026

5  out of  5
rating by Jay “Mr. Blu” Mac
"Mr James was very consistent over a long period of time with attempts to earn my business. Finally a mistake was made on behalf of previous lender and I reached out to Mr James with the opportunity. He was patient through my obvious frustration and helped me build the ideal plans and premiums for my family. I would recommend giving him in particular an opportunity to talk through any concerns you may have. Thanks"
We responded:
"Thank you so much for taking the time to share this thoughtful review. We truly appreciate your kind words and your trust, especially during a frustrating situation. Your recommendation means a lot to us, and we’re grateful for the opportunity to earn your business. Please don’t hesitate to reach out if you ever need anything, I am happy to help. "
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James Barnhill

January 22, 2026

5  out of  5
rating by James Barnhill
"Jessica Chambliss is simply the best. I was having issues with my commercial insurance through another company. I came to Jessica and specified exactly what I needed. We talked back and forth for a couple of days discussing what kind of policy would be best. After 2 days, we had everything figured out and she got me set up right away. She is very patient and thorough. Simply the best. Bar none!"
We responded:
"Thank you so much, for the review and the fantastic comments about your experience with Jessica. I agree, she is the best! So great to hear she was able to help you with your commercial insurance. We appreciate your business!"
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Laura C

January 20, 2026

5  out of  5
rating by Laura C
"Colton was a pleasure to work with. He not only made it very easy for me to do business with him, but also made sure to follow up with me a year later as I asked. He goes above and beyond for his customers to ensure he has answered all of your questions."
We responded:
"Thank you Laura, for that review and your comments. Great to hear that Colton has been a pleasure to work with, and has followed up so diligently. We appreciate your business!"
Profile photo of Kenneth Thompson

Kenneth Thompson

January 20, 2026

5  out of  5
rating by Kenneth Thompson
"It was easy to get insurance"
We responded:
"Thank you for the review and feedback. I’m glad to hear it was easy for you to get insurance with our agency. We appreciate your business!"
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Rochelle Brown

January 15, 2026

5  out of  5
rating by Rochelle Brown
"I was paying $236 dollars a month with USAA now I am paying $107 with the same coverage. Thanks for the savings every dollar counts!!!!!!!"
We responded:
"Thank you Rochelle, for the review and for your comments. Awesome to hear we were able to cut your premium in half! We appreciate your business!"
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Neala Nichole

January 15, 2026

5  out of  5
rating by Neala Nichole
"Colton was amazing!! He was clear, helpful, and knowledgeable. As someone who is a bit younger and still learning, Colton made sure I left with all questions answered and a rate I was happy with!!"
We responded:
"Thank you for the review, and for sharing about your experience with our agency. So glad to hear that Colton was helpful in answering all your questions! Bonus that you received a great rate! We appreciate your business! "
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Stuart Murray

January 13, 2026

5  out of  5
rating by Stuart Murray
"Colton was fantastic to deal with - extremely professional, very responsive and seemed genuinely interested in helping me get the coverage I needed and also save some money where I could. I would absolutely recommend dealing with him if you need insurance!"
We responded:
"Thank you for the review and for your comments about your experience with Colton. Great to hear he was fantastic to deal with! We appreciate your business and we appreciate the recommendation! "
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Stephen Travers

December 30, 2025

5  out of  5
rating by Stephen Travers
"I’ve been using State Farm for more than 30 years. Colton is great help."
We responded:
"Thank you Stephen, for the review and comments. Great to hear that Colton is a great help! We appreciate your business!"
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Tim Johnson

December 30, 2025

5  out of  5
rating by Tim Johnson
"This is such a professional and friendly agency. Colton is the best. He is patient and knowledgeable about the coverages that we need. I highly recommend him and this agency for all of your insurance needs"
We responded:
"Thank you Tim, for the review and for sharing about your experience with our agency. Thanks also for the comments about Colton’s professionalism, friendliness and coverage knowledge. We appreciate the recommendation!"
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Lydia Johnson

December 30, 2025

5  out of  5
rating by Lydia Johnson
"Ms. Jesse is awesome every time I call she answered.She always have an answer for me.And she don't mind listening to me, she's great.I can't remember the other young lady name, but she's awesome.Also , she always there to help when I miss jesse is not there"
We responded:
"Thank you for the review and for those comments! Great to hear thatJessie and Savannah have been awesome in helping and answering your questions. We appreciate your business!"
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Jay-Tea Leggett

December 23, 2025

5  out of  5
rating by Jay-Tea Leggett
"We have alway had great service from a State Farm and have had great experience with Phillip Pace as our agent. I highly recommend them."
We responded:
"Thank you for the review, and for the recommendation. So glad to hear that you have always had great service and a great experience with our agency. We appreciate your business!"
Profile photo of Ray Jost

Ray Jost

December 6, 2025

5  out of  5
rating by Ray Jost
"If you’re looking for a State Farm agent who truly takes care of people, check out Phillip Pace. He’s not my personal agent, but I know Phillip well—and he shows up for his clients, communicates clearly, and makes everything easy to understand. He’s knowledgeable, trustworthy, and genuinely invested in helping folks get the right coverage. You’ll be in good hands with Phillip."
We responded:
"Thanks Ray for the review and for those comments! I appreciate the recommendation. "
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Ellen Hilliard

December 3, 2025

5  out of  5
rating by Ellen Hilliard
"Outstanding customer service"
We responded:
"Thank you Ellen, for the review! Great to hear you experienced outstanding customer service with our agency. Please let us know if we may be of further assistance!"
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Roland

December 1, 2025

5  out of  5
rating by Roland
"I had some policy update questions and Jessica did a great job helping me resolve everything!"
We responded:
"Thank you for the review, and for the feedback about your experience with Jessica and our agency. Glad to hear that she did a great job helping you resolve everything. We appreciate your business!"
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M R REAGAN MINISTRIES

November 19, 2025

5  out of  5
rating by M R REAGAN MINISTRIES
"I would like to compliment the professionalism, Proficiency and willingness of Jesse to answer any questions I had. I’ve dealt with many insurance agencies over the years And I have to say I’ve never been treated better. M Reagan"
We responded:
"Thank you for that review and for those awesome comments. So glad to hear that Jessie provided such outstanding service for you! We appreciate your business!"
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Emily Rice

November 14, 2025

5  out of  5
rating by Emily Rice
"Thank you Colton Shows for making switching auto insurance companies so easy! You are awesome!"
We responded:
"Thank you Emily, for the review and for those comments. Glad to hear that Colton made switching auto insurance companies easy for you! We appreciate your business!"